Ah, the American Healthcare System

We want to reduce barriers to care as much as possible and this sometimes means helping people navigate the complex world of billing and health insurance. 

Read the prompts below for more information and a step-by-step guide to understanding how we bill. 

Billing Steps

  • First

    Provide us with your insurance member ID so we can verify your information and estimate payments.

  • Second

    Sign an authorization to bill insurance - We cannot bill insurance without this.

  • Third

    We will bill any in-network plan directly and they will inform us of any costs you might owe.

  • Last

    We will update your invoice and send you a bill that you can pay with a debit card, credit card or your HSA/FSA.

  • Pre-Verifications

    We aim to get the financial pieces of therapy ironed out before we even start so that it doesn't get in the way of the work. 

  • Easy Billing

    There are no superbills or forms to navigate if you're in network! 

How do I know what I pay?

We are not permitted post how much each insurance plan covers, but here are some ways to estimate payments for your specific insurance plan.

  • Copay

    Take a look at your insurance card. On it, you may see "PCP" with a dollar amount next to it. This means you likely have a copay for each therapy visit. 

    The copay will be billed at each appointment. 

  • Deductible

    If your insurance card says "deductible" instead of "PCP/Specialist" you probably have to meet a deductible amount before insurance kicks in. 

    For example, if your deductible is $500, you will have to pay $500 in medical bills before your insurance starts to cover costs. 

  • CoInsurance

    Once you have met your deductible, insurance doesn't always pay 100% of your bills. 

    On your card you may see the words "Coinsurance" and 80%. That means after your meet your deductible, insurance will cover 80% of your medical bills and you will cover 20% of your bills at each appointment. 

  • Call them

    Most insurance cards should have a "concierge" or a "healthcare advocate" number you can call. It would be listed on the back of your card. 

    You can call them to verify that a provider is in network and/or to get an idea of costs. 

  • Ask us!

    While we cannot make any guarantees of coverage (insurance makes the rules), we can call your insurance company to get an estimate for you! 

                                       Ready to Start? 

                                        Schedule a free consult!

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